FANCY PAWS® 2517 N.C. Hwy 172 Sneads Ferry, N.C. 28460 (910)327-3332 Fax (910)327-1115 Toll Free 800-370-5303 info@fancypaws.com RETURN POLICY - Before returning a product you must contact Fancy Paws for a return authorization. Contact us at 910-327-3332. A copy of your invoice must be included with all returns. 30 Day Warranty If for any reason you are not satisfied with the performance of any equipment within the 30 day warranty, you may return it for a full refund . All 30 day warranty returns must be in “as-new” condition with the original packaging (also in “as-new” condition). All instruction manuals, accessories, parts, etc. which came with the original shipment must be returned. Prior to returning items, please call Fancy Paws at 910-327-3332 in order to receive shipping instructions and a RMA number. Refunds will be issued after the equipment is received, inspected and verified to be in good working condition. Note: if the products are worn to the point they can’t be resold “as-new” products the 30 day warranty is void. Shipping costs are non-refundable. Some products may require a re-stocking fee. Manufacturer Equipment Warranty This warranty covers any failure of the equipment due to defective material or workmanship. This warranty is provided by the equipment manufacturer and is void if the equipment has been used for purposes other than its intended purpose, abused, or damaged due to improper handling or installation. The Equipment warranty from the manufacturer does not cover dog chew, product tampering, lost or stolen collars, broken probes, lightening & surge damage (Over 1 year) and AC/DC power adapters or batteries. Birdcage exception: Cages that are returned are subject to a $50 per box restocking fee. Warrany and Return Policy - General written policy for Fancypaws Pet Supplies We will ship DHL in most cases. We use UPS'S rate chart for shipping charges. Link to us and receive a percentage of what is sold through your site. Email us with a request and we will send you your codes. info@fancypaws.com If you are interested in selling Fancy Paws products in your store or on your web site email us for information. We have a program where you can carry our products on your web site without cost to you. You sell the products and we ship them. info@fancypaws.com These are items Fancy Paws imports directly from the manufacturer and offers to resellers at wholesale prices. Catwalk Cat Doors - The superior cat door. High Quality Bird Cages - Bird cages, parrot cages, in powder coat or stainless steel. Do you have pet products you would like us to sell for you on this site? Send information for review. Add a link to us on your page and receive commission for any items sold through your link. You will receive a special link to keep tract of all your sales. info@fancypaws.com |
